Technical Support Advisor Portuguese + English On-site in …, La Coruña

Technical Support Advisor Portuguese + English On-site in La Coruña Job Details
- Location: La Coruña, Spain
- Languages: Portuguese + English
- Start Date: ASAP
- Schedule: Monday to Friday, 9:00 to 19:00
- Work Mode: On-site Your Mission Join a dynamic international team in beautiful La Coruña , where technology meets customer care. As a Technical Support Advisor , you’ll be the go-to expert for assisting users, solving technical issues, and ensuring every interaction leaves a positive impact. Your mission? To make technology simple and enjoyable for everyone who reaches out for your help. What You’ll Do
- Provide first-class technical support to customers via phone, email, or chat.
- Diagnose and troubleshoot software or hardware issues efficiently.
- Guide users through step-by-step solutions with clarity and patience.
- Escalate complex cases to higher-level teams when necessary.
- Keep detailed records of customer interactions and technical solutions.
- Collaborate with your colleagues to ensure a smooth customer experience. What You Bring
- Fluency in Portuguese and English (both written and spoken).
- Strong communication and problem-solving skills.
- Basic understanding of computer systems, networks, and mobile technologies.
- A customer-oriented mindset and a passion for helping people.
- Ability to work independently and within a team in a fast-paced environment. What We Offer
- A full-time, stable contract with working hours that respect your personal life.
- Professional training to help you become a true tech expert.
- A friendly, multicultural team that values collaboration and growth.
- Opportunities for career development within an international environment.
- Modern office space in La Coruña , close to everything you need. Apply today and join our international team in La Coruña! To apply, please send your CV and a short paragraph about yourself to . #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6s0iqu