Spanish-Speaking Customer Representative, Remote from …, Alicante (Alacant)

Spanish-Speaking Customer Representative, Remote from Greece (Athens-based) Job Openings Spanish-Speaking Customer Representative, Remote from Greece (Athens-based) About the job Spanish-Speaking Customer Representative, Remote from Greece (Athens-based) Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece . In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved. Remote work option available — but you must be based in Greece. If you’re currently abroad, don’t worry! We offer a full relocation package to Athens , including:
- Flight reimbursement
- Airport pickup upon arrival
- Housing support with reduced rental fees (through our real estate partners) What You’ll Do
- Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
- Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
- Deliver customer-centric solutions with empathy, patience, and efficiency.
- Collaborate with the wider support team to ensure a smooth and seamless customer journey.
- Identify recurring issues and provide feedback to improve processes and customer satisfaction . What We’re Looking For
- Spanish C2 level (native or near-native fluency)
- English B2 minimum (for training and team communication)
- Strong communication skills – both written and verbal
- A problem-solving mindset with adaptability to fast-paced environments
- Basic computer skills (CRM, ticketing systems, MS Office, etc.)
- EU Passport (required for legal employment in Greece) Why Join Us?
- ✨ Competitive salary + monthly performance bonuses
- ✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
- ✨ Remote work flexibility – enjoy working from home while living in sunny Athens
- ✨ Ongoing training and career development opportunities
- ✨ Multicultural team environment with colleagues from all over Europe
- ✨ Extra perks: health insurance, paid holidays, and team events Location: Athens, Greece (remote work from anywhere in Greece) Contract type: Full-time, permanent Apply now and upload your CV in English #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6u0arc