Head of Business Intelligence (Lahiguera)

At TELUS Digital, we accelerate the world’s access to Artificial Intelligence by empowering organizations to unlock the full value of their data. We are seeking a dynamic Head of Business Intelligence to lead our AI BI team. In this role, you will deliver actionable, data-driven insights that inform real-time decision-making and long-term strategy. You’ll partner with cross-functional leaders, leverage cutting-edge AI and analytics tools, and help TELUS advance its mission of making AI more accessible, reliable, and impactful.

**Key Responsibilities**:

- Strategic Insights & Storytelling: Rapidly convert complex data into compelling narratives that drive immediate action and shape long-term strategic direction.- Team Leadership & Development: Recruit, mentor, and inspire a high-performing BI team, fostering a culture of innovation, agility, and continuous learning.- Cross-Functional Collaboration: Serve as the go-to analytics partner for Product, Operations, and Engineering leaders, ensuring seamless access to critical data and insights.- Data Innovation & Efficiency: Implement AI-driven analytics solutions, streamline data processes, and continuously improve time-to-insights.- Performance & Impact Measurement: Define and track KPIs to quantify the business impact of BI initiatives, enabling data-driven decisions and measurable ROI.- Scalability & Process Improvement: Anticipate growth and complexity; evolve BI infrastructure, governance, and tooling to meet the demands of a rapidly expanding integral operation.

**Core Competencies**:

- Ability to distill complex data into actionable insights- Strategic problem-solving and resource allocation- Leadership by influence; strong stakeholder management- Enthusiasm for a data-driven culture- Compelling data storytelling and presentation skills- Comfort with ambiguity and rapid change

**Functional Competencies**:

- Mastery of data modeling, warehousing, and advanced analytics- Deep experience with BI tools (Google Looker Studio & PowerBI), including AI-driven analytics and scalable data platforms- Strong analytical mindset: identify trends, patterns, and root causes- Skilled at integrating diverse data sources, ensuring data quality and availability- Adept at partnering with engineering and product teams to align BI solutions with business goals

**Qualifications**:

- 5+ years in business intelligence or analytics roles; 2+ years in a managerial capacity- Bachelor’s degree in Business, Data Science, Computer Science, or related field- Exceptional communication and influencing abilities, with a proven track record of gaining buy-in from executive stakeholders- Demonstrated success in accelerating data-driven decisions and measurable outcomes in a fast-paced environment- Strong bias for action, continuous improvement, and driving tangible business results

**We offer**: Lunch offers and yearly wellbeing benefits- Discounts in sports and cultural activities- Leisure-time accident insurance- Occupational health care- Multicultural environment / diversity and inclusiveness- Charity & Wellbeing activities- Company events- Employee referral bonuses & Recognition programs

** **Kindly attach an updated Copy of your CV in English.**

**ABOUT US**

AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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