Dutch Speaking Customer Care & Back Office - Paid …, Barcelona

Dutch Speaking Customer Care & Back Office
- Paid Relocation 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mercier Consultancy Medical provided pay range This range is provided by Mercier Consultancy Medical. Your presente pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Are you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care & Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you’re passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you. Key Responsibilities
- Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch
- Assist in back‑office operations, ensuring smooth processes and prompt resolutions to customer concerns
- Work closely with various teams to enhance customer service delivery and ensure customer satisfaction
- Document and track customer interactions and feedback accurately in our CRM system
- Identify areas for improvement in processes and provide innovative solutions to enhance the customer experience
- Stay updated on product knowledge and company policies to provide customers with accurate information Requirements
- Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
- Previous experience in customer service or back office roles, preferably in a fast‑paced environment
- Outstanding communication skills and a friendly, engaging demeanor
- Strong organizational skills with the ability to multitask and prioritize effectively
- Problem‑solving mindset, with a proactive approach to addressing customer needs
- Comfortable using CRM systems and other relevant software applications
- Willingness to relocate and tackle the adventure of a new cultural experience Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More… Seniority level Entry level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy Medical by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6u094z