Booking Agent (Santa Susanna)

Empresa confidencial Spain

Empresa confidencial is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, Empresa confidencial has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 12.000 hotels. 250 clients have chosen Empresa confidencial as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all Empresa confidencial clients. The Empresa confidencial vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

Job description

We are looking for a Booking Agent to join our incoming agency in Santa Susanna to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:
- Booking management in our destination
- Management of notifications and special requests
- Manage stop sales
- Daily follow-up of bookings
- Be in contact with TTOO and hoteliers
- Manage incidents and Postúlate en Kit Empleo: kitempleo.es/empleo/6t7qkc