IT Specialist in System Integration (Jerez de la Frontera)

BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION. q.beyond AG is a leading German IT service provider. Our 1,100 employees with expertise in cloud, SAP, Microsoft, data intelligence, security, and software development support our SME customers in their digital transformation. Locations
- Jerez de la Frontera
- Sevilla Your Tasks
- Point of contact for our corporate clients regarding questions about our IT applications/systems.
- Receiving incident reports via phone and email.
- Developing error analyses and solutions together with our customers.
- Documenting requirements and incidents in a ticketing system and forwarding complex issues to colleagues in 2nd level support.
- Contributing to increased customer satisfaction and the further development of our customer support within a familial, international team. What We Offer
- Continue your journey: Expand your professional horizons and explore exciting internal development opportunities and a wide range of training programs.
- Experience the difference: Receive respect and appreciation from your colleagues and take advantage of the diverse offerings of our diversity management.
- Look into the future: Work with the latest technologies and the constant innovations.
- Find the balance: Benefit from our trust‑based working hours for a great work‑life integration.
- Feel well taken care of: We provide a company healthcare program.
- Unplug and relax: 30 days of vacation. What You Bring With You Education
- Completed training as an IT Specialist in System Integration or equivalent technical background. Experience
- At least 2 years of professional experience in system integration, ideally within a Service Operation Center environment. Technical Skills
- Operating Systems: Windows, Linux, macOS
- Networking: TCP/IP, DNS, DHCP, VPN
- Virtualization: VMware, Hyper‑V
- Cloud: AWS, Azure
- Security: Firewalls, IDS/IPS, encryption technologies Certifications (preferred)
- CompTIA Network+
- CompTIA Security+
- Microsoft Certified: Azure Administrator Associate
- Or comparable certifications Soft Skills
- Strong analytical and problem‑solving skills
- Excellent teamwork and communication abilities #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6s2z2g