Contact Center Sales Representative - MCI (San Fernando)

Job Summary Are you a persuasive communicator with a passion for sales and a drive to exceed targets? MCI is a leading tech‑enabled business services company providing CX, BPO, and XaaS solutions. We’re looking for a goal‑oriented Contact Center Sales Representative to join our fast‑paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences. Key Responsibilities
- Make outbound calls to prospective and existing customers
- Present and promote products or services aligned with customer needs
- Handle objections confidently and close sales effectively
- Maintain accurate records of calls, leads, and sales in the CRM system
- Meet or exceed daily, weekly, and monthly sales targets
- Follow scripts and compliance guidelines to ensure quality and consistency
- Collaborate with team members to share insights and improve strategies Qualifications
- Must be 18 years or older
- High school diploma or equivalent
- 1-2 years of sales experience in a contact center or telesales environment
- Fluent in English and Spanish (spoken and written)
- Excellent communication, persuasion, and negotiation skills
- Ability to work under pressure and consistently meet targets
- Familiarity with CRM platforms and sales tools Location and Eligibility
- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada). Benefits and Compensation
- Competitive starting compensation based on experience
- Health insurance coverage (HMO Coverage plus a dependent)
- Dental coverage and in‑house dental assistance
- Free meal during training
- Career growth and learning opportunities
- Allowances for rice, clothing, laundry, and meals
- Performance and loyalty bonuses
- Frequent disinfection, fogging of workplace
- Opportunities for growth and promotion
- Employee shuttle services
- Company retreats and off‑site events
- Raffles, recognition gifts, and other rewards Equal Opportunity Statement At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. MCI will not tolerate discrimination or harassment based on any of these characteristics. Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6t8sz6