Sales Operations Associate (O Castro) (Galicia)

Sales Operations Associate GameChange Solar (GCS) is one of the fast‑growing clean technology companies in the rapidly expanding utility‑scale solar industry. With headquarters in Connecticut, USA, and offices across the globe, we provide top‑quality solar tracker products that generate the most energy, are the fastest to install, and offer excellent value to our customers. Our experienced team is dedicated to quality and innovation, making a difference in the fight against climate change and helping to create a brighter, greener future for all. Responsibilities
- Review RFP data to identify pertinent project requirements.
- Lead and oversee the purchase order (PO) process from initial deal negotiation to final execution.
- Collaborate with the sales team, customers, and internal departments to ensure smooth and timely order processing.
- Track and monitor PO status, ensuring all required documentation and approvals are obtained within specified deadlines.
- Identify and address potential bottlenecks or issues in the PO process, implementing corrective measures as needed.
- Handle necessary administrative work, including filing reports and presenting documents to the sales team.
- Develop and implement strategies to enhance sales operations efficiency, accuracy, and effectiveness.
- Identify opportunities for process improvement and automation, leveraging technology and tools to streamline sales operations workflows.
- Monitor key performance indicators (KPIs) related to sales operations and provide regular reports and analysis to management.
- Conduct training sessions to educate sales team members on sales operations processes, including PO management, documentation requirements, and CRM system usage.
- Provide ongoing support and guidance to sales team members, addressing inquiries and issues related to sales operations.
- Collect, analyze, and interpret sales data to identify trends, patterns, and opportunities for improvement.
- Generate regular reports and dashboards on sales performance, PO status, and other relevant metrics.
- Present findings and recommendations to management, contributing to strategic decision‑making processes.
- Respond promptly to customer emails, texts, and phone calls.
- Answer phone calls from customers regarding deals and assist in resolving issues as they arise.
- Follow up with customers to ensure satisfaction with products and services.
- Follow up internally with engineering and production to ensure timely responses to clients.
- Perform other related duties as needed to meet the ongoing needs of the organization. Required Experience & Skills
- Bachelor’s degree or equivalent work experience.
- Significant experience in an administrative/operational role supporting a 2B sales/business development team.
- Experience with CRM systems and excellent Excel skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
- Excellent communication skills, both verbal and written.
- Strong client‑service skills for 2B clients.
- Excellent time‑management skills and the ability to prioritize tasks.
- Excellent analytical and problem‑solving skills.
- Adaptable and eager to learn; a self‑starter who is willing to wear multiple hats and can work independently once trained.
- Team‑oriented.
- Leads outside the box and brings new ideas.
- Thrives in a fast‑paced environment.
- Highly organized and detail‑oriented.
- Prior solar energy experience is a plus. Salary DOE Location Madrid Office, Spain Other Details Business office professional attire is required in the office setting. Personal protective equipment and GCS attire are required for onsite visits. This job description is not intended to be all‑inclusive. The employee may perform other related duties as needed to meet the ongoing needs of the organization. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6terh1