Snr. Systems Development Engineer, ESC Managed Operations …, Comunidad de Madrid

Snr. Systems Development Engineer, ESC Managed Operations Job ID: 3173921 | Amazon Spain Services, S.L.U. AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: Your responsibilities will encompass overseeing the launch of the ESC working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation. Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services. Key job responsibilities
- Lead your team in executing organizational and team roadmaps, focusing on ESC launch goals. Regular check-ins and strategic guidance foster collaboration and shared success.
- Analyse systems and software performance, identifying areas for improvement and shape strategies to enhance overall efficiency.
- Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal ESC functioning.
- Building coaching and mentoring teams to ensure a skilled and invested workforce.
- Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment.
- Identifying successes and areas for improvement, ensuring your teams are well-prepared for ESC launch challenges and opportunities.
- This position involves On-call responsibility, you will be required to drive escalation calls. A day in the life A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. Eligibility requirement Fluency in written and spoken English is required. Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. Amazon will provide relocation support for successful applicants relocating within the European Union. Employees will participate in an On-Call rota. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Integral 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications
- This role requires you to be a national of an EU member state
- Proven experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby
- Deep engineering experience, working with hardware, software, networking, operating systems
- Deep expertise in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments. Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission-critical systems.
- Experience designing complex systems for performance, simplicity, and scalability, durability, cost, and security. Preferred Qualifications
- Experience in operational excellence, continuous improvement, or process improvement roles
- Experience driving direction and alignment with cross-functional teams
- Experience leading engineering teams as a mentor or tech lead, or experience managing teams
- Experience with mission-critical, 24x7 operations
- Experience in systems administration, network administration, AWS cloud app development, DevOps or site reliability engineering
- Experience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Posted: January 12, 2026 (Updated 1 day ago) Posted: May 6, 2026 (Updated 21 days ago) Posted: May 6, 2026 (Updated 21 days ago) Posted: December 15, 2025 (Updated 22 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Postúlate en Kit Empleo: kitempleo.es/empleo/6tbx0n