Customer care & Operations internship (Madrid)

Overview About the Role At CARRER, we’re looking for an Operations & Customer care intern to support our daily operations at CARRER. This role is designed for someone organized, proactive, and detail-oriented, who is keen to gain hands-on experience across operations, logistics, and customer interaction within a growing fashion company. Responsibilities
- Support the day-to-day management of B2C and B2B orders, including processing, follow-up, and issue resolution.
- Assist with orders returns, exchanges, and coordination with logistics partners.
- Help monitor stock levels and delivery timelines to ensure smooth operations.
- Prepare and maintain Excel reports on orders, sales, and inventory.
- Manage day-to-day customer service support, solving order-related queries and ensuring a positive client experience.
- Coordinate with logistics and internal teams to keep processes efficient and up-to-date. Requirements
- Student or recent graduate in Business, Economics, Logistics, or a related field.
- Based in Barcelona
- Confident with Excel (pivot tables, basic data analysis).
- Strong attention to detail and organizational skills.
- Interest in fashion, retail, and operational processes.
- Fluent in English, Spanish is required.
- Immediate availability to start. What We Offer
- Paid internship. First-hand experience in the day-to-day operations of a growing fashion brand.
- Involvement across multiple areas: customer service, logistics, and sales support.
- Employee discount on our products. Interested? Send your CV to #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6tt60d