Customer Service (Les Masies de Voltregà)

**WE ARE COPPER, WE ARE INNOVATION, WE ARE SUSTAINABILITY**

¿Who we are?

At La Farga, we have a deep commitment to a better world, contributing from our activity and our actions. We consider ourselves as agents of change and transformers of reality, with a responsibility to achieve sustainable development. That's why we are a company with a strong commitment to our purpose: “Maximize the use of recycled copper and the development of the technologies that make it possible”.

Sustainability is the backbone element of our corporate strategy that allows us to create value and generate a positive impact on society**. **And we promote a business strategy to generate long-term value, permanently involving ourselves in continuous improvement, innovation, and talent development.

We are a family business with 215 years of history, world reference in copper technology and copper recycling process. We produce semi-finished products of copper and its alloys for sectors such as energy, automotive, telecommunications, construction, metal packaging and the railway industry, among others.

**Your role**

Ensure CUSTOMER VALUE taking into account the key factors of the business and the Company, through operational commercial management of the assigned customer portfolio, in a proactive, efficient manner and focused on constant improvement.

You will be resposaible for:

- Commercial administrative management of clients
- Control of operations with the client
- Knowledge, maintenance and development of the relationship with the assigned clients
- Detect sales opportunities.
- Comply with the processes established by the Company.

**What do we look for?**

You will rock at this role if you: Higher education Languages: high level of English. Minimum 2 years experience in similar position Proactivity, self-starter with focus, determination and positive attitude Ability to work in team Excellent interpersonal communication Ability to stay objective Good knowledge of customer satisfaction principles and best practices.

Residence preferable in the Osona region.

**Why La Farga?**
- You will have the possibility of working in a company with a positive impact
- Opportunities for your professional growth
- Agile working model
- Competitive salary plus attractive benefits
- A adaptable working model
- Private medical insurance
- Life insurance
- Aids for children’s education
- And other more benefits to improve your happiness and welfare

We want you success in an exciting, happiness and challenging environment, this is why La Farga put the people in the center of everything, taking care of your developing and performance in a healthy and safety conditions

Let’s rock it together! Postúlate en Kit Empleo: kitempleo.es/empleo/6ud35a