Dutch or Flemish-Speaking Customer Service Agent remote …, Cataluña

Job Description Work for a global technology and services leader and develop your career in customer experience in Barcelona. This is an exciting opportunity for Dutch-speaking professionals who want to represent a premium automotive brand in a dynamic and international environment.

Join the team as a Customer Experience Specialist and support prospective customers through structured follow-up calls while reinforcing brand value and customer satisfaction. Build strong relationships with clients while working on-site in Barcelona and contributing to a high-quality customer experience project.

About the companyThis general technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.

What will you do?

Lead structured follow-up and support calls with prospective customers after they have expressed interest in a product

Represent a premium automotive brand with professionalism and a strong focus on customer satisfaction

Reinforce brand value while identifying customer concerns or hesitations related to pricing and product preferences

Collect key insights from customer interactions and summarize them clearly to support retailer sales teams

Maintain continuity by managing both follow-up and offer-related calls with the same prospects

Ensure that all interactions align with quality standards and the premium positioning of the brand

Candidate profile

Bilingual or proficient in Dutch and English

Minimum high school diploma, preferably with a background in business, communications, or automotive studies

Previous experience in customer service or sales, ideally within the automotive or luxury sectors

Clear and confident communication skills, especially when interacting with e Postúlate en Kit Empleo: kitempleo.es/empleo/6sdh1p