Hardware Support Engineer, Amazon Robotics - Robotics …, Selva

**DESCRIPTION**: Key job responsibilities **Provide on-site support for new product implementations, upgrades, routine hardware audits, and troubleshooting for advanced robotics systems.

**Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of robotics systems

**Front line resolution of RME technical inquiries and escalations.

**Identify, analyze and resolve mechanical and system issues across the Packaging and Robtics Systems.

**Design and implement electro-mechanical tools and fixtures to support deployed and new products.

**Develop and implement proactive monitoring tools to measure the safety, reliability, and performance of robotics systems.

**Develop and implement diagnostic tools to minimize troubleshooting and machine downtime.

**Develop and implement preventative maintenance procedures and training content for advanced robotics systems.

**Lead on-site training sessions for on-site RME teams supporting Amazon operations.

**Develop and implement systems and processes for spare parts management.

**Conduct safety, ergonomic, and risk assessments on AR products and tools and preventative maintenance procedures.

**Produce daily and weekly reports on the safety, reliability, and performance of the products in the AR product suite.

**Provide requirements and “voice of the customer” feedback to development and support teams.

**Up to 50% travel expected

A day in the life

**BASIC QUALIFICATIONS**:

- Experience in technical support
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings

**PREFERRED QUALIFICATIONS**:

- Experience operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets Postúlate en Kit Empleo: kitempleo.es/empleo/6t6tea