AI & Automation Trainee – Global Customer Service & …, Sant Andreu de la Barca

We’re building the future of medical dermatology by focusing on unmet patient needs and giving people the space to think independently, take ownership and make an impact that matters. Our purpose is simple: to transform patients’ lives by addressing real needs. We work with care, act with courage, keep things simple and focus our innovation where it makes a difference. Recognised as a Top Employer in Spain since 2008 and in Germany since 2025, we continue to invest in an environment where people can grow and move forward. If you care differently, you belong here. Are you looking to apply your AI or automation knowledge in a real business environment—and potentially develop your Master’s Thesis on real use cases? At Almirall, we are looking for a trainee to join our Global Customer Service & International Trade Data team.You will bring your knowledge in AI, data and automation, and apply it in a real operational environment where these capabilities are still growing. This is a unique opportunity to learn how the business works while contributing with your technical perspective, with the possibility of connecting your work to your Master’s Thesis. What will you learn and develop?
- Understand how Customer Service and International Trade operations work in a integral pharmaceutical company
- Apply your knowledge of AI and automation to real use cases
- Learn how to translate business needs into practical, data-driven solutions
- Gain exposure to tools such as SAP, Veeva and automation platforms
- Develop skills in data analysis, process optimization and digital transformation What will your day-to-day look like?
- Learn and understand current business processes and challenges
- Identify opportunities where automation or AI could add value
- Contribute to the development of automation workflows and AI-based solutions
- Support SAP operational tasks (order management, data extraction, reporting)
- Collaborate on Veeva-related activities to improve data accuracy and streamline processes
- Perform data analysis, including data cleaning, dashboards and recurring reporting
- Work with cross-functional teams (Customer Service, Logistics, International Trade)
- Help prototype and test solutions such as chatbots or automation tools
- Document processes and solutions to ensure knowledge sharing What are we looking for?
- Students of Engineering, Computer Science, Telecommunications or similar areas, ideally pursuing a master's degree in Artificial Intelligence, Data, Automation or Advanced Technologies
- Strong interest in AI, automation and data-driven solutions
- Analytical mindset and strong problem-solving skills
- Proactive attitude and curiosity to understand business processes
- Ability to adapt and work in a dynamic, fast-paced environment
- Strong communication skills and attention to detail
- Hands-on experience with Power BI (data modeling, dashboards, data storytelling), Power Apps & Power Automate (process digitalization and automation) and Forms/Delve or other M365 collaboration tools
- Knowledge and practical application of generative AI tools in a business environment, including Microsoft Copilot, to optimize workflows and analytics.
- Familiarity with SAP is valued If this opportunity aligns with what you’re looking for, we encourage you to apply and start applying your knowledge in a real business context, working alongside teams and contributing to meaningful improvements. Postúlate en Kit Empleo: kitempleo.es/empleo/6t5i49