AI & Automation Trainee – Global Customer Service & …, Sant Andreu de la Barca

We’re building the future of medical dermatology by focusing on unmet patient needs and giving people the space to think independently, take ownership and make an impact that matters.Our purpose is simple: to transform patients’ lives by addressing real needs. We work with care, act with courage, keep things simple and focus our innovation where it makes a difference.Recognised as a Top Employer in Spain since 2008 and in Germany since 2025, we continue to invest in an environment where people can grow and move forward.If you care differently, you belong here.Are you looking to apply your AI or automation knowledge in a real business environment—and potentially develop your Master’s Thesis on real use cases?At Almirall, we are looking for a trainee to join our Integral Customer Service & International Trade Data team.You will bring your knowledge in AI, data and automation, and apply it in a real operational environment where these capabilities are still growing. This is a unique opportunity to learn how the business works while contributing with your technical perspective, with the possibility of connecting your work to your Master’s Thesis.What will you learn and develop?Understand how Customer Service and International Trade operations work in a global pharmaceutical companyApply your knowledge of AI and automation to real use casesLearn how to translate business needs into practical, data-driven solutionsGain exposure to tools such as SAP, Veeva and automation platformsDevelop skills in data analysis, process optimization and digital transformationWhat will your day-to-day look like?Learn and understand current business processes and challengesIdentify opportunities where automation or AI could add valueContribute to the development of automation workflows and AI-based solutionsSupport SAP operational tasks (order management, data extraction, reporting)Collaborate on Veeva-related activities to improve data accuracy and streamline processesPerform data analysis, including data cleaning, dashboards and recurring reportingWork with cross-functional teams (Customer Service, Logistics, International Trade)Help prototype and test solutions such as chatbots or automation toolsDocument processes and solutions to ensure knowledge sharingWhat are we looking for?Students of Engineering, Computer Science, Telecommunications or similar areas, ideally pursuing a master's degree in Artificial Intelligence, Data, Automation or Advanced TechnologiesStrong interest in AI, automation and data-driven solutionsAnalytical mindset and strong problem-solving skillsProactive attitude and curiosity to understand business processesAbility to adapt and work in a dynamic, fast-paced environmentStrong communication skills and attention to detailHands-on experience with Power BI (data modeling, dashboards, data storytelling), Power Apps & Power Automate (process digitalization and automation) and Forms/Delve or other M365 collaboration toolsKnowledge and practical application of generative AI tools in a business environment, including Microsoft Copilot, to optimize workflows and analytics.Familiarity with SAP is valuedIf this opportunity aligns with what you’re looking for, we encourage you to apply and start applying your knowledge in a real business context, working alongside teams and contributing to meaningful improvements. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.es/empleo/6tfejf