Customer Service Representative with English (Terrassa)

Tasks
- Process and monitor customer purchasing orders, ensuring smooth transactions
- Provide effective service and support to assigned customers
- Communicate delivery commitments and address any order discrepancies.
- Manage new customer and supplier requests, as well as handle invoicing and material returns
- Respond to customer inquiries promptly and maintain strong relationships
- Facilitate communication between customers and internal departments.

**Requirements**:

- Studies in administration or a related field, or equivalent experience
- Previous experience in administration, customer service, or logistics
- Proficient in MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms, and CRM is a plus
- Strong communication and administration skills, fast learner, and a team player
- Flexible, multitasker, and adaptable to changes
- Proactive attitude, with the ability to make decisions when necessary

**Benefits**:

- Permanent contract
- Adaptable schedule
- Hybrid working policy
- Health and life insurance
- Pension plan
- Daily shuttle from Pl España (BCN) to office (Terrassa)
- Social benefits after 1 year
- Multicultural environment with growth opportunities
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Video call with client's HR
- Step 3: Interview with the supervisor and HR Manager in their office Postúlate en Kit Empleo: kitempleo.es/empleo/6tzpzz